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Zappos and Their Core Values

Oct 10, 2010

I had the pleasure of meeting Tony, CEO of Zappos at the Inc 5000 Conference (Our company made the list, #2597).  Their company’s success is truly inspiring.  The foundation of any companies success is it’s core values.  Here are Zappos’s core values:

  1. Deliver WOW Through Service
  2. Embrace and Drive Change
  3. Create Fun and a Little Weirdness
  4. Be Adventurous, Creative and Open Minded
  5. Pursue Growth and Learning
  6. Build Open and Honest Relationships with Communication
  7. Build a Positive Team and Family Spirit
  8. Do More with Less
  9. Be Passionate and Determined
  10. Be Humble
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“Prompt, courteous service. Warehouse staff is attentive, orders are shipped in a timely manner. Issues are immediately addressed”

“Good service, reliable and flexible. Good communication and systems know how”