If you’ve got a fledgling eCommerce business that’s starting to take off, you may find yourself drowning in shipping labels and cardboard boxes soon enough. If you simply don’t have the time, patience, or money to ship all of your products yourself, fulfillment service can help.
How do you compete with a company that had $178 billion in revenue last year? You provide faster and better shipping options by using a fulfillment service.
If you’re not familiar with what a fulfillment service does, we’ve got you covered. We’re going to explain how using fulfillment services for your e-commerce business will help you reach your goals faster.
Differences Between Drop Shipping and Order Fulfillment Services
Many entrepreneurs think drop shipping and third-party order fulfillment are the same things. They are alike in some ways as they both streamline your e-commerce business and allow you to focus on sales. Beyond that, they’re very different.
Drop shipping is when a customer places an order from your online store. Then you place the identical order with the manufacturer or wholesale supplier. The supplier ships the order straight to your customer.
You don’t have any inventory or handle any picking or shipping.
A third-party order fulfillment center services your customers with your product. How? Because you send your inventory in bulk to a fulfillment center.
Your customer places an order and you notify the fulfillment center. They handle the rest.
Fast Shipping and Easy Returns
There are many benefits to using fulfillment centers and fast shipping is one of them. A recent study found 97% of consumers feel that fast shipping is somewhat important in their shopping experience.
Third-party logistics, like a fulfillment center, make your shipping process fast and simple. Because it’s your product, you know if it’s in stock as soon as your customer places the order.
60% of millennials say they keep things they don’t want because returning it isn’t worth the hassle. When you use a third-party fulfillment center, your product goes back on the shelf without issue. Your system updates at the same time so there’s no confusion about what is or isn’t in stock.
Your customers want to know every stage of their order. They want to know when it’s processed. They want to know when it’s getting prepared.
They want to know when it’s shipped and be able to track it. Who do you think they contact? You, of course!
When you drop ship, you have no control over the communication. When you use a third-party fulfillment center, you know everything they do. This all leads to…
Better Customer Service
Your customers are the heart of your business. If they’re happy with your product, communication, and ease of buying from you, they’ll be back.
When you use a fulfillment center, you can focus on the things your good at like marketing and selling. The fulfillment center focuses on what they do best, picking and shipping.
You Have Needs And We Provide Them
There are a lot of fulfillment services out there. But at Fulfilltopia, we’re not only a fulfillment service, we’re a relationship builder.
We pay attention to the details that your company needs to thrive. From putting your logo the packing tape to including a thank you note inside each order, we know how important loyalty is to your business.
Whether you’re international, national, or local, our out-of-the-box approach will keep your customers coming back. Contact us today for your free online quote.